Contact information

Contact GhostGlow πŸ‘»

Need help with an order, product, payment, delivery, return, or refund?

Our customer support team is here to help.

Customer Support

Email: care.ghostglow@gmail.com
Phone : +917387850758
Website: ghostglow.store

Support Hours

Monday – Friday
9:00 AM – 6:00 PM IST

Messages received outside our support hours will be reviewed as soon as reasonably possible during the next business day.

We generally aim to respond to customer inquiries within 24–48 hours.

Order Support

For questions regarding an existing order, please provide:

  • Full name
  • Order number
  • Email address used when placing the order
  • Brief description of your question or issue

For damaged, defective, or incorrect products, please also provide clear photos or videos showing the issue.

Shipping & Delivery Support

GhostGlow currently offers shipping to eligible destinations shown during checkout.

For U.S. orders:

Order processing: 1–3 business days
Estimated transit time: 7–12 business days
Estimated total delivery time: approximately 8–15 business days

Tracking information will be provided when available after your order has been processed and shipped.

Returns & Refunds

GhostGlow offers eligible customers a 15-day return period, subject to our Returns & Refunds Policy.

To request a return, contact:

care.ghostglow@gmail.com

Please include:

  • Your order number
  • Full name
  • Email address used for the order
  • Reason for the return
  • Photos or videos where relevant

Please do not send products back without first receiving return instructions from our support team.

For complete conditions, please refer to our Returns & Refunds Policy.

Payment Support

Available payment methods are displayed securely during checkout.

If you experience a payment issue or believe you were charged incorrectly, contact us with your order details and payment information, excluding sensitive card information.

Never send your complete card number, CVV, OTP, or banking password by email.

Business Information

Business Name: GhostGlow
Website: ghostglow.store
Customer Support Email: support@ghostglow.store
Phone: +917387850758

Business Address:
Tapovan Road
Ahilyanagar, Maharashtra 414002
India

Contact Us

For customer service, order questions, shipping enquiries, returns, refunds, or general assistance:

Email: care.ghostglow@gmail.com
Phone: +91 7387850758

We aim to provide clear, timely, and helpful assistance to every GhostGlow customer.