Returns & Refunds

Easy Returns. Simple Refunds. 👻

We want you to feel confident shopping with GhostGlow™.

You may request a return within 15 days of delivery.

To be eligible for a return, the item must be unused, in its original condition, and returned with its original packaging where applicable.

Please contact our support team before sending any item back. Returns sent without prior approval may not be accepted.

If your order arrives damaged, defective, or you receive the wrong item, contact us as soon as possible.

Please include:

• Your order number
• A brief description of the issue
• Clear photos or videos showing the problem

We'll review the request and help resolve it as quickly as possible.

Once an approved return is received and inspected, your refund will be issued to the original payment method.

Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

Return shipping costs may be the responsibility of the customer unless the item arrived damaged, defective, or incorrect.

Please contact us before sending anything back so our support team can provide the correct return instructions.

If you need to cancel or change an order, contact us as soon as possible.

We cannot guarantee changes or cancellations once fulfillment has started.

Email care.ghostglow@gmail.com and include your order number.

GhostGlow™
Cozy things for spooky nights.